At Corby Hospitality we take delivery to our customers very seriously. We understand that our customers not only demand quality products at the cheapest Internet prices, but that they also want their purchases to be delivered safely, cheaply and as efficiently as possible.
We therefore employ the following delivery methods:
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For orders of a standard size or weighing less than 20kg - Quality Courier Services such as Fed Ex, UPS, DHL or Interlink.
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For larger or heavier orders (orders over 20kg in weight or too large) our team of affiliated PROFESSIONAL DELIVERY specialists.
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Postal Deliveries: Many spare items are sent via post.
When you first place your order our Delivery Team will decide the most suitable form of delivery. Your order will then be allocated usually within 24 hours. We aim to deliver your goods within 14 days, however the majority of orders will be delivered within 2-3 days.
For larger product orders we recommend you clear a suitable space before the delivery is made. However, we do not recommend that you attempt to assist the courier in carrying the product in order to protect your personal safety and to prevent damage to your property. Please note that it is in your own interest to personally inspect the delivery when it has arrived to avoid later disappointment if there are any marks or damage. The driver will finally ask you to sign that you have inspected your goods and are happy with what you have received. We ask that you keep the original packaging for 7 days in case you need to replace or return the product. This is because we require any product being returned to be in its original packaging.
Please note: Any damages must be reported within 7 days of the delivery date. If your products are unsuitable in any other way, this must be reported within 7 days.
Cost:
For orders below the value of £500.00 Ex VAT, a small order charge of £6.00 Ex VAT will be payable for delivery.
For orders above the value of £500.00 Ex VAT, delivery will be FREE of charge.
Areas to which we offer delivery for an additional charge: Areas which are not Mainland UK destinations including the Isles of Scilly, Jersey, Guernsey, Isle of Wight, Isle of Man, Inner and Outer Hebrides, Orkneys, Shetland and the Republic of Ireland will be subject to an additional delivery charge. However, should you prefer, we would be more than happy to deliver your order to a Mainland UK destination for you to then arrange further shipping from.
For these additional delivery charges, please contact our Hospitality Sales Team on +44 (0) 844 8809326.
Delivery Schedule: For Mainland UK we aim to deliver your goods usually within 14 days. Normally, delivery will be sooner than this, but to compensate for busy periods we set this as our general target.
If you have any questions regarding the delivery of a particular product, please call our Hospitality Sales Team on +44 (0) 8448 809 326 or email us at trade@corbyofwindsor.com.